#ticket_messages_container {
    position : relative;
    width    : 400px;
}

#ticket_messages_container .close_ticket i {
    position : absolute;
    right    : 0;
    top      : 0;
}

#ticket_messages_container .fa-lock-open,
#ticket_messages_container .closed .fa-lock {
    display : block;
}

#ticket_messages_container .fa-lock,
#ticket_messages_container .closed .fa-lock-open {
    display : none;
}

#ticket_messages_container .ticket_messages,
#ticket_closed_text {
    border-radius         : 10px;
    -webkit-border-radius : 10px;
    -moz-border-radius    : 10px;
    margin-bottom         : 10px;
    padding               : 10px;
    text-align            : left;
}

#ticket_messages_container .ticket_messages.right {
    background  : #9A8E8420;
    border      : 2px solid #9A8E84;
    margin-left : 20%;
}

#ticket_messages_container .ticket_messages.left {
    background   : #A5673420;
    border       : 2px solid #A56734;
    margin-right : 20%;
}

#ticket_closed_text {
    background : #A52A2A20;
    border     : 2px solid #A52A2A;
    margin     : 0 auto 10px auto;
    text-align : center;
    width      : 80%;
}